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Frequently asked questions
Helpful answers about our products, ordering, delivery, and care.
Is this product freshly made?
Yes. Our products are prepared fresh to order using carefully selected ingredients.
When will my order be delivered?
The estimated preparation or delivery time is shown after you select a variant. Timing depends on the product, selected store, and availability.
Can I personalise my order?
Available personalisation options are shown on the product page. For theme cakes or more specific requests, you can also contact us through WhatsApp.
How should I store the product?
Keep the product refrigerated and take it out shortly before serving. For the best taste and texture, consume it as fresh as possible.